Verification Process

Colton-Redlands-Yucaipa Regional Occupational Program (CRY-ROP)

What is verification?
Verification is the confirmation through documentation that the information provided on a student's Free Application for Federal Student Aid (FAFSA) is correct. The Department of Education requires colleges and universities to verify or confirm the data reported by students and their parent(s) on the FAFSA. The verification process ensures that eligible students receive all the financial aid to which they are entitled and prevents ineligible students from receiving financial aid to which they are not entitled.

Why is your file being verified?
While there are several reasons why a student may be selected for verification some leading causes are:

  • The submitted FAFSA application has incomplete data.
  • The data on the FAFSA application appears to contradict itself.
  • The FAFSA application has estimated information on it.
  • Random selection

What documents are needed after selection?
The verification process requires that students submit documentation such as IRS transcripts and worksheets to be compared to information from the student’s application. Other documentation, including but not limited to documentation of federal benefits received, W-2’s, citizenship, or of child support paid may also be requested as if it applies to the information on the application.

How will I know I have been selected?
Notification is sent through our third party servicer (VFAO system) via email which will state there are outstanding requirements and lists the document requirements and the status. You may also be mailed or e-mailed additional documents that are required.

What happens if there are discrepancies in the application?
After all required documents are submitted, the Financial Aid Office and Weber & Assoc. (third party servicer) will compare them to your application. If errors are found, corrections will be made. If the errors are significant enough to change the amount of financial aid that you were awarded, the Financial Aid Office will retransmit the FAFSA to Department of Education for reprocessing.

How long does data correction take?
You should allow 10 business days for the verification review process and an additional 5 business days if corrections have to be made and transmitted.

  • Additional time may be necessary during peak periods.
  • Once the verification and/or correction process is completed the student will be awarded within 5 business days. An e-mail notifying the student of the award will be sent via VFAO system to their email address.
  • Verification must be completed in advance of disbursing any money from any financial aid program so it is vital to send, complete, and correct errors as quickly as possible.

How long do I have to complete verification?
Students are expected to apply for aid and complete the verification process before the program starts, but no later than 45 days after the program begins. Otherwise, the student is in jeopardy of not receiving any Federal aid for their period of enrollment.

  • All required documents should be submitted or uploaded through their VFAO account to the Financial Aid Office no later than 10 business days from the initial date of request.
  • Any delay in submitting all required documents will cause a delay in awarding of financial aid resulting in the student being responsible for paying all or part of their bill until awarding takes place.

Pell Grant Recipients
A Pell Grant applicant must complete the entire process before the Pell Grant Program deadline in September or 120 days after the last day of the student’s enrollment whichever is earlier.

  • If the process is not complete the student is not eligible for Pell for that award year.
  • Students who have not completed the verification process within the required period will be notified in writing.

Overpayments or Over Awards
What is an overpayment/over award?
An overpayment or over award occurs when a student receives more than the amount for which he or she was eligible under the Federal Pell Grant and Federal Direct Loan programs.

  • A student will be notified by letter when such a discrepancy is discovered.
  • Colton-Redlands-Yucaipa Regional Occupational Program will collect the overpayment or over award from the student via our billing/collection method.
  • The overpayment or over award will be reported to the National Student Loan Data System (NSLDS) until it is resolved.

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